Frequently Asked Questions
ABOUT OUR PRODUCTS
A: All of the AfroVeda products use a proprietary blend of Bhringaraj, Nettle and a few other Ayurvedic herbs that are infused in oils and made part of all the formulas. It is our special Ayurvedic herbal mixture and is why all our products promote such great hair growth abilities! The Shikakai Hair Growth Elixir includes a little "extra", which makes it stand apart from all the other products. No one product alone will grow your hair "really fast". It takes time and patience to undo the damage that we so often inflict on our hair. With a consistent cleansing, conditioning & moisturizing regimen (using AfroVeda products), I am confident that you will see your hair gaining its original healthy texture back and growing by leaps and bounds.
A: Because our products are made fresh with natural and organic ingredients and no harmful preservatives, they do have expiration dates ranging between 9-12 months depending on the product. Also, please remember that your fingers are a source of contaminants. Each time you reach into the container to take out some of our wonderful product, you will be exposing that product to bacteria and other contaminants. Please use a small spoon, cosmetic spatula, or craft stick to remove the product from the jar-- especially if you are buying the larger sizes to use over a long period of time. Additionally, please guard against introducing water into the product. Water encourages the growth of mold and bacteria.
A: Yes, the products are safe for color treated hair and will not cause the color to fade. Because the oils contain essential oils (which should not be used with high heat) I would not recommend using them specifically to press hair. However, the oils can be applied to the hair before blow drying, and can also be used after pressing for sheen and for sealing in moisture.
A: The short answer is "no". People from all ethnicities and walks of life, and with various different 'types' of hair (curly, straight, kinky, afro-textured, relaxed, braided and loc'd) are current AfroVeda family members! Our products are based on Ayurvedic dosha constitutions (body types), not on the texture of your hair or color of your skin.
A: No, we currently do not offer free samples of our products.
A: All of our products are 99-100% natural, and most are 90% organic. The other 1% is a paraben-free preservative that is used in all of our water-based products.
A: It is best to keep our natural products in a cool, dry place. For longer shelf life, you may refrigerate any of our hair butters.
A: No. We are proud to make natural products that are free of mineral oil, petroleum, parabens, sulfates, pthalates or silicones.
A: Yes, because we do not use any harsh ingredients or chemicals, our products are generally safe for use on children. We do want you to know, however, that many of our products contain nut oils such as Almond. If you have allergies to any of our natural ingredients that would cause an unfavorable effect, please do not use that particular product.
A: We accept Visa, MasterCard, Discover and Diner's Club credit cards. We do not ship internationally at this time.
A: No. Our products are made using proprietary. custom formulas developed and owned by AfroVeda.
A: AfroVeda products are made fresh using natural oils, butters and emulsifiers so slight differences in texture from batch to batch may occur. This will not affect performance. A thinner batch will thicken over time as is the nature of certain emulsion systems.
A: Absolutely! In fact, to keep your hair healthy while you utilize protective styling with wigs and/or weaves we highly recommend that incorporating our products into your care regimen. They are great for encouraging hair growth, as well as keeping your hair healthy.
A: We do not offer "meet-up" packs for natural hair events as a donation. However, we would be excited to work with you to offer products at a greatly reduced price.
A: Using any of our hair butters will give you the moisture you need after you wash & condition your hair. Mixing a little of our PUR Whipped Hair Gelly along with the hair butter will help to control frizz, give you fabulous shine, and will help to hold your style in place. It will not leave your hair hard or crunchy (unless you use too much!). A little goes a long way, so please be modest in your application and you will get great results!
Have another question that is not answered here? Let us know below!
NATURAL STYLE GALLERY
OUR PROMISE TO YOU
You trust us with your hair care, and we take that seriously. It's a really big deal. And with every purchase and family member added, we vow to do our best to provide you with an exquisite experience with our brand.
We also make the following guarantees:
Treat you, your hair, your questions and your concerns with the utmost respect.
Never compromise the quality or integrity of our products so that you are always getting our best.
Continue to give back to our communities by helping young entrepreneurs live their dreams.
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